{"id":10980,"date":"2026-02-24T17:00:20","date_gmt":"2026-02-24T17:00:20","guid":{"rendered":"https:\/\/igniteoud.com\/?page_id=10980"},"modified":"2026-03-06T20:47:04","modified_gmt":"2026-03-06T20:47:04","slug":"%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9","status":"publish","type":"page","link":"https:\/\/igniteoud.com\/en\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9\/","title":{"rendered":"Return Policy"},"content":{"rendered":"

At IGNITE OUD FZ-LLC<\/strong> , we are committed to customer satisfaction. Therefore, we offer a clear and flexible return policy under the following conditions:<\/p>\n\n\n\n

Eligible Products for Return<\/strong><\/h3>\n\n\n\n

You may request a return if the following conditions are met:<\/p>\n\n\n\n

    \n
  • The product is unused<\/strong><\/li>\n\n\n\n
  • The product is unopened<\/strong><\/li>\n\n\n\n
  • The product is in its original packaging<\/strong><\/li>\n\n\n\n
  • The return request is submitted within 7 days<\/strong> of receiving the order<\/li>\n<\/ul>\n\n\n\n

    Non\u2011Returnable Products<\/strong><\/h3>\n\n\n\n

    Products cannot be returned in the following cases:<\/p>\n\n\n\n

      \n
    • If the product has been opened<\/li>\n\n\n\n
    • If the product has been used<\/li>\n\n\n\n
    • If the product was damaged after delivery<\/li>\n\n\n\n
    • Discounted items or products purchased under special offers (if applicable)<\/li>\n<\/ul>\n\n\n\n

      Exchanges<\/strong><\/h3>\n\n\n\n

      If you receive a product that:<\/p>\n\n\n\n

        \n
      • is damaged<\/li>\n\n\n\n
      • or does not match your order<\/li>\n<\/ul>\n\n\n\n

        please contact us within 48 hours of receiving it. The product will be replaced at no additional cost. 48 hours<\/strong> from the date of receipt, and it will be replaced at no additional cost.<\/p>\n\n\n\n

        Return Process<\/strong><\/h3>\n\n\n\n
          \n
        1. Contact us via email: info@igniteoud.com<\/strong><\/li>\n\n\n\n
        2. Provide the order number and a photo of the product (if needed)<\/li>\n\n\n\n
        3. We will arrange product pickup through the shipping company<\/li>\n\n\n\n
        4. After receiving and inspecting the product, the refund will be issued within 7\u201314 business days<\/strong>.<\/li>\n<\/ol>\n\n\n\n

          Return Costs<\/strong><\/h3>\n\n\n\n
            \n
          • If the issue is from the company \u2192 the return is free of charge<\/strong><\/li>\n\n\n\n
          • If the return is due to customer preference \u2192 shipping fees may be deducted<\/li>\n<\/ul>\n\n\n\n

            Important Notes<\/strong><\/h3>\n\n\n\n
              \n
            • The product must be in its original condition<\/li>\n\n\n\n
            • The request may be rejected if return conditions are not met<\/li>\n\n\n\n
            • The company reserves the right to modify the return policy at any time<\/li>\n<\/ul>\n\n\n\n

              <\/p>","protected":false},"excerpt":{"rendered":"

              \u0646\u062d\u0646 \u0641\u064a IGNITE OUD FZ-LLC \u0646\u062d\u0631\u0635 \u0639\u0644\u0649 \u0631\u0636\u0627 \u0639\u0645\u0644\u0627\u0626\u0646\u0627\u060c \u0648\u0644\u0630\u0644\u0643 \u0646\u0648\u0641\u0631 \u0633\u064a\u0627\u0633\u0629 \u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0636\u062d\u0629 \u0648\u0645\u0631\u0646\u0629 \u0648\u0641\u0642 \u0627\u0644\u0634\u0631\u0648\u0637 \u0627\u0644\u062a\u0627\u0644\u064a\u0629: \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0642\u0627\u0628\u0644\u0629<\/p>","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10980","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/igniteoud.com\/en\/wp-json\/wp\/v2\/pages\/10980","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/igniteoud.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/igniteoud.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/igniteoud.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/igniteoud.com\/en\/wp-json\/wp\/v2\/comments?post=10980"}],"version-history":[{"count":8,"href":"https:\/\/igniteoud.com\/en\/wp-json\/wp\/v2\/pages\/10980\/revisions"}],"predecessor-version":[{"id":11060,"href":"https:\/\/igniteoud.com\/en\/wp-json\/wp\/v2\/pages\/10980\/revisions\/11060"}],"wp:attachment":[{"href":"https:\/\/igniteoud.com\/en\/wp-json\/wp\/v2\/media?parent=10980"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}